Should I Choose a Large Freight Company or an Owner/Driver?

19 Oct Should I Choose a Large Freight Company or an Owner/Driver?

Moving freight can be a challenging process. Finding the right company is one of the most difficult elements of a job like this, with many companies struggling to find the very best drivers and providers to ensure that their goods arrive on time and in one piece. Of course, though, you don’t have to go with a large company to get the very best freight service.

Working with an owner/driver can be a great way to make sure that you receive excellent service with your shipment. But should you choose an owner/driver over a large freight company? Let’s find out.

What is an Owner/Driver?

Before diving into the benefits of an owner/driver, it makes sense to explore the differences between them and large freight companies.

Large freight companies tend to have large fleets with loads of vehicles. They will have a host of professional drivers, and will often be able to provide affordable services thanks to the size of their operation. Alongside this, though, it can also be easy for companies like this to become overwhelmed with their workload, and this means that delays and other issues can be passed to customers.

Owner/drivers are different. They will own their own vehicle and sell their service on a self-employed basis. This means that they have access to the same tools and equipment as a large freight company, only they are able to offer a personal service thanks to their small size. This can be great for many businesses, but what exactly are the benefits of a service like this?

The Benefits of an Owner/Driver

Using an owner/driver for your freight can be a great way to enjoy a range of different benefits that don’t tend to come with larger freight companies. It’s always worth exploring this before you choose the company that you will be using, as this will give you the chance to make a sound choice.

A Personal Approach

One of the key benefits of an owner/driver is the personal approach that they can provide. Not only can a professional like this offer you the chance to have a custom service, but they can also follow instructions that would be too out of the ordinary for larger freight companies. This makes them great for businesses that need a flexible approach to their freight shipments.

Fewer Clients & Backlog

Owner/drivers will typically work for the same group of clients all the time. This means that they will have far fewer jobs to get through, and their backlog will be almost non-existent. This is excellent for companies that need their shipments handled quickly, as you won’t have to wait for other shipments to be made before yours can be moved.

Relaxed Policies

Flexibility is very important when it comes to shipping. Many large freight companies have to stick to strict policies that can make it hard for you to get what you need from them. Owner/drivers won’t have this issue, giving you the chance to give instructions that a normal shipping company would never be able to deal with.

Direct Communication

Communication can be difficult within large freight companies. You will reach a customer service line when you make contact, and this means that it can take a long time to get the information you need about a shipment. Owner/drivers will usually offer their own phone number, giving you the ability to contact them and have updates while they are on the road.

Choosing the Best Freight Company in Brisbane

Picking the best freight company for your shipments can be a challenging process. Owner/drivers are usually better for most shipment jobs, providing a service that simply can’t be matched by larger freight companies.

Companies like Compass Transport can provide excellent owner/driver shipping services, giving you the chance to take a modern approach to your shipment jobs. Not only does this give you the opportunity to make your shipments smoother, but it will also help to drive your local economy, with most owner/drivers operating as local businesses.

As you can see, there are loads of different things to consider when you are choosing a freight company. It’s always important to choose the right company for you, and there are plenty of small owner/driver freight operations for you to choose from.